Return & Exchange Policy

Thank you for supporting MuseumViews!

Our products are designed by our founder – art historian, artist and filmmaker Homa Taj.

Homa’s designs are inspired by well over two decades of researching archives and museums, across three continents – America, Europe and Asia. Daughter of an artists, she grew up “with the stench of oil paint, and turpentine.”

Accordingly, a great percentage (90%+) of our product designs are based on historic documents and images some of which may contain their original archival flaws such as torn lace from circa 1800’s, or discoloration of manuscript prints from circa 1700’s.

MuseumViews designs likewise reflect minimal interference with the original material’s truly ‘vintage = archival’ aesthetics.

“It’s safe to say that my designs may be defined as ‘Totally Casual Baroque.'”

RETURN POLICY

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

The return address is set by default. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks. If MuseumViews facility address is not used as the return address, you would become liable for any returned shipments you receive.

REASONS FOR RETURN
Wrong Address:
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed:
Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.

RETURN & EXCHANGE
Every product is accompanied by a size chart, and relating measurements. Please take special care to review each product before ordering since each product (even t-shirts) differ from design to design. Not all medium sized t-shirts are the same as we use different types of ‘short sleeve t-shirts.’

Please note, we do not refund orders for buyer’s remorse, or offer size exchanges.

At this time, we are unable to offer exchanges or refunds that fall outside the above listed “Reasons For Return.”
If you have any questions about our Return & Exchange Policies as listed above, please contact us at shop@museumviews.com.

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